Conflict Between Employees And Managers Essay - 1236 Words

Conflict in the workplace that is not managed effectively has a negative effect on the relationships between co-workers and their managers. When the workplace is a healthcare organization, the conflict also negatively affects patient care (Almost et al., 2016, p. 1490). Conflict is often thought of in terms of war or a country disturbance; although, most people have not experienced conflict in this manner. Workplace conflict â€Å"is a natural outcome of human interaction that begins when two or more employees come in contact with one another in attaining their objectives† (Rahim, 2016, p. 201). Lancaster Medical Center is in a major state of conflict between employees and managers and has secured the services of this consultant to present strategies to rectify this harmful situation. Lancaster must implement strategies immediately to prevent further damage and establish a solid foundation for future success. Issues Many of the issues currently occurring at Lancaster Medical Center are not unique to Lancaster. Healthcare is a complex environment and is prone to conflict due to several factors such as the presence of multidisciplinary teams, high stress, long work hours, multiple job roles, and work hierarchies (Ogunyemi, Fong, Elmore, Korwin, Azziz, 2010, p. 120). The issues currently affecting Lancaster and ultimately the patients Lancaster serves, fall into one of three, although related, issues. Human Resources Human resources are essential to any organization;Show MoreRelatedCase Study : Business Practice, Work Orientation, And The Human Resource Management1310 Words   |  6 Pagestools to resolve and cope with conflict with the most diverse group in the workplace. We build positive, productive, and healthy work environments. 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